This is an unprecedented time in our world with the COVID-19 pandemic. It has affected so many people and relentlessly continues its path of destruction. Our team at Coxco would like to reassure you that we are still operating in this time of crisis.
We have crews working around the clock ensuring that all your construction and roofing needs continue to be met with the utmost professional results.
With storm season upon us we understand the stress and chaos that has greatly impacted all our families. With potential damage from storm events to come we want to ensure you that we can assist you and your family with the additional stress by continuing to offer exceptional services with our new processes. Understanding that in these new times where we as a community have “Shelter In Place” orders along with “Quarantine” protocols, we’ve implemented a new transaction and construction capability ensuring the safety of you and your family along with the safety of our crews through a “No Physical Contact” process.
Below are some of the new processes we have implemented to safeguard your family and our team through this process.
- New digital technical documentation (i.e. product brochures, etc.)
- New digital sample sheets
- New digital estimates
- New digital contract
- Usage of video conferencing with our clients via Skype, Facebook, Facetime, etc,
- Our associates are working from home and mobile with stringent guidelines of “No Contact” to aide in reduction of contagion spread.
- Physical Property Inspections conducted while maintaining “No Contact” procedure.
In summary, we hope that we may continue to serve you during these trying times presented to us by the novel COVID-19. We wish you and your family to stay safe. As a community, we can get through this together, as challenging as it may be.
If you have any questions, concerns, or are in need of construction or roofing assistance please do not hesitate to contact us. The safety of our customers and staff is our number one priority.